OpenGrants
A refactor led by Sedale and coding agents cut costs by 70% and turned operations into a command-line system.
The Challenge
OpenGrants needed to improve capital efficiency while continuing to grow. Operational costs were rising, customer support load increased with usage, and internal workflows demanded too much manual intervention. The goal: reduce costs aggressively, automate operations, and keep revenue growth intact.
Our Approach
Modern Zen (led directly by Sedale) executed a targeted refactor using coding agents and a systems-first architecture review. We simplified infrastructure, eliminated waste, and introduced customer support agents plus data collection agents to automate intake, triage, and follow-through. Internally, we standardized workflows into repeatable commands and structured outputs—making the firm operate like an orchestrated system rather than a collection of ad-hoc processes.
The Results
OpenGrants achieved a 70% reduction in costs while improving support coverage and maintaining growth. The operational transformation increased leverage across the organization, strengthened unit economics, and contributed to the momentum that led to acquisition by OpsHub.
"The refactor didn't just cut cost—it changed how the company operates. We became a system."
Founder Operator
CEO / Founder
OpenGrants
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