Capability
Business & Systems Design
Designing organizations that don't fight themselves through intentional structure, clear processes, and aligned systems.
Why This Matters
Most organizational dysfunction isn't caused by bad people or lack of effort. It's caused by systems that create friction, unclear decision rights, misaligned incentives, and processes that were never actually designed.
As organizations grow, the informal ways of working that served them early on start to break down. What worked at 10 people doesn't work at 50. What worked at 50 doesn't work at 200. Without intentional design, you get complexity without clarity.
We help organizations design the operating systems, decision frameworks, and structural clarity that enable them to execute with speed and confidence as they scale.
Our Approach
We bring systems thinking and practical design to organizational challenges, creating clarity without bureaucracy.
Process & Workflow Design
We map and redesign core workflows to eliminate friction and improve efficiency. From procurement to project management, we help you build processes that actually work.
Decision Architecture
Unclear decision rights create bottlenecks and frustration. We help organizations define who decides what, how decisions get made, and how information flows to support good decisions.
Organizational Structure
We help design org structures that support strategy, clarify accountability, and enable coordination. From team design to reporting relationships, we create clarity around how the organization works.
Operating Rhythms
Great organizations have predictable rhythms for planning, review, and coordination. We help design the cadences and rituals that keep teams aligned and moving forward.
Common Challenges
Scaling Friction
What worked at your previous size is breaking down. Decisions are slow, coordination is hard, and people are frustrated.
Unclear Ownership
No one is quite sure who owns what, leading to dropped balls, duplicated effort, and constant coordination overhead.
System Complexity
Your systems and tools have grown organically and now create more problems than they solve. You need to simplify without losing capability.
Industries We Serve
Systems design for organizations across sectors
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Let's discuss your systems challenges
Whether you're scaling through growth friction, redesigning core processes, or clarifying organizational structure, we'd love to explore how we can help.
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